Support
The Watch app isn't showing
- On your iPhone, open the Watch app (the one Apple puts on every iPhone).
- Scroll down to find 5am Club and tap Install.
- Give it a minute, then look for 5am Club on your Watch.
Still not there? Check your Watch is on watchOS 11 or later and your iPhone is on iOS 18 or later. On either one, Settings, General, Software Update will tell you.
Heart rate isn't being read
On the Watch, make sure you allowed heart rate when 5am Club asked. On your iPhone you can check in the Health app: tap your picture, then Privacy, Apps, 5am Club. Wear the Watch snugly overnight so it can read your pulse.
How to cancel
On your iPhone, go to Settings, tap your name, then Subscriptions. Pick 5am Club and tap Cancel Subscription. Your membership runs until the end of the month you've paid for.
How to redeem a code
If a friend or family member gave you a code, open 5am Club on your iPhone, go to the membership screen and tap Redeem a code. Enter the code and Apple will apply it.
Changed phone or reinstalled?
Your membership belongs to your Apple Account. On the membership screen, tap Restore and it'll pick it back up.
Refunds
Apple handles all payments, so refunds go through Apple at reportaproblem.apple.com.
Setting it up from scratch
Follow the setup steps, or copy the prompt on the home page into ChatGPT or Claude and it'll walk you through.